Privacy Policy

At RentPartyShop, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services. By accessing our site or submitting information to us, you agree to the practices described in this policy.

1. Information We Collect
Information You Provide Directly:

  • Name
  • Email address
  • Phone number
  • Address (for delivery services)
  • Event details (date, location, rental needs)
  • Messages sent through our contact forms
  • Payment information (processed securely through third-party providers)

Information Collected Automatically:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on the website
  • Cookies and tracking technologies

2. How We Use Your Information
We use your information to:

  • Process rental inquiries and reservations
  • Communicate with you regarding your event or order
  • Provide customer service and support
  • Send invoices, confirmations, or updates
  • Improve our website and services
  • Send promotional emails (only if you opt in)
  • Ensure safety, fraud prevention, and compliance
  • Process online payments securely

3. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:

  • Improve website performance
  • Remember your preferences
  • Enhance user experience

You can adjust your browser settings to refuse cookies, though some features may not work properly.

4. How We Share Your Information
We do not sell or rent your personal information. We may share your information only with:

  • Payment processors (for secure online transactions)
  • Delivery or setup staff (to complete your rental order)
  • Service providers that help us manage our website or analytics
  • Legal authorities, if required by law

All third-party providers are required to protect your information.

5. How We Protect Your Information
We take the security of your data seriously and use:

  • Secure servers
  • Encrypted payment processing
  • Access controls to limit who can see your information

While we do our best to protect your data, no online system is 100% secure.

6. Your Rights
Depending on your location, you may have the right to:

  • Request access to the personal data we have about you
  • Request correction or updates
  • Request deletion of your information
  • Withdraw consent for marketing communications
  • Ask how your data is being used

To exercise any of these rights, please contact us at:
Evadica@rentpartyshop.ca

7. Data Retention
We keep your information only as long as necessary to:

  • Provide our services
  • Comply with legal requirements
  • Resolve disputes
  • Support business operations

Once no longer needed, your data is securely deleted.

8. Links to Third-Party Websites
Our website may include links to external sites. We are not responsible for their content or privacy practices. We recommend reviewing their Privacy Policies.

9. Children’s Privacy
Our services are not intended for individuals under 16. We do not knowingly collect personal information from children. If we learn that a minor has submitted data, we will delete it promptly.

10. Changes to This Privacy Policy
We may update this Privacy Policy occasionally. Changes will be posted on this page with a revised “Last updated” date.

11. Contact Us
If you have questions or concerns about our Privacy Policy or how your information is handled, please contact us:
📧 Email: Evadica@rentpartyshop.ca
📍 Location: Thorold, Ontario, Canada
🌐 Website: https://rentpartyshop.ca