Thank you for choosing RentPartyShop to be part of your special event. To ensure a smooth rental experience, please review and agree to the following terms and conditions.
By confirming a reservation, making a payment, or accepting delivery of rental items, the client agrees to all policies outlined in this agreement.
To proceed with a rental booking, a refundable deposit may be required depending on the rental items. The deposit will be returned within 24 hours after the rented items have been inspected, provided that all items are returned in the same condition as when rented.
All equipment is provided in good working condition and free from defects. By accepting the rental items, the client assumes full responsibility for the equipment during the rental period.
If damage occurs during the rental period:
If any rented item is returned damaged, lost, or in a condition that prevents it from being rented again, the client will be charged the current retail replacement cost of the item from the deposit or the credit card on file. The client will be notified before the charge is processed.
For online bookings, RentPartyShop uses Square to process payments securely.
By completing an online booking and leaving a credit or debit card on file, the client authorizes RentPartyShop to charge the card for the following if necessary:
These charges may be processed without additional authorization, but the client will be notified when applicable.
Clients may choose one of the following payment options when booking through Square:
Clients may pay the full rental amount at the time of online booking.
Clients may pay 50% of the total rental cost as a deposit to secure the reservation.
The remaining balance must be paid in full at least 30 minutes before the scheduled delivery time slot on the event day.
If the remaining balance is not received within this timeframe:
Delivery scheduling begins only after payment has been successfully processed and confirmed.
Due to preparation required before events, the following policy applies to payments made through Square.
If a client cancels within 24 hours before the event, payments already made will not be refunded.
However, the payment may be applied as credit for a future event under these conditions:
This policy exists because our team prepares equipment in advance and reserves items that could otherwise be rented to other clients.
A designated individual over the age of 18 years old must be present to receive the items.
A 5–10 minute grace period will be allowed depending on staff availability.
If no one is present after this time:
Clients must arrive at the scheduled pick-up time.
A 5–10 minute grace period applies based on availability.
Late arrivals beyond this window may result in:
Items will only be delivered to:
Our staff will not enter private premises or indoor spaces. We will pick up the items in the same manner
Clients must ensure rental items remain dry and protected from rain or moisture, unless the item is specifically designed for outdoor use (such as tents or weight bags).
Weather-related damage will be treated as client responsibility.
A 5-minute grace period is allowed.
After this period:
All damage charges will be discussed with the client.
Marquee tents may require staking or drilling into grass, soil, or pavement for safe installation. Or Barrels might require (client is responsible for providing water to fill the barrels)
The client must inform RentPartyShop of any:
If this information is not provided and damage occurs during installation, the client assumes full responsibility.
If drilling into pavement is required, small holes may be created for anchors. RentPartyShop will seal these holes with cement after the event.
The following are strictly prohibited under or near tents:
Clients are responsible for any damage caused by:
Replacement or repair costs may be charged to the card on file.
RentPartyShop is not responsible for injuries, accidents, or property damage resulting from the use of rented items.
The client assumes full responsibility for ensuring equipment is used safely.
Children must always be supervised by a responsible adult when using rented equipment.
The client is responsible for protecting rental items from adverse weather conditions including:
Weather-related damage will be treated as client damage.
Rental items may not be altered, dismantled, or misused.
Cooking, grilling, or open flames under tents is strictly prohibited.
Clients will be responsible for any resulting damages.
RentPartyShop will not be held responsible for failure to fulfill rental obligations due to events beyond our control, including:
With the client’s permission, RentPartyShop may take photos of the rental setup for marketing and promotional purposes.
No personal or identifying information will be shared without consent.
By confirming a booking, making payment, or accepting rental equipment, the client acknowledges that they have read, understood, and agreed to all terms and conditions outlined in this agreement.
RentPartyShop appreciates your business and looks forward to helping make your event a success.
